Frequently asked questions from members

Website Frequently Asked Questions

Forum Questions

Can I subscribe to the AMCA Member Forum or just to a specific topic?

  • You can do both!  
    • To subscribe to a specific topic, go to the Question Forum page and click on the topic that you are interested in.  Then click the 'subscribe to topic' link.  
    • To subscribe to the forum and get updates on all posts and replies, on the Questions Forum page you will see a link to subscribe to the forum or subscribe today

How do I post a reply or NEW question on the AMCA Question Forum?

  • Members can login to post a reply to an existing question as well as to create a new question.

I've subscribed to the AMCA Question Forum.  How do I change the frequency that I receive updates?

  • Members can login to the website and click the View Profile link at the top right of the website to access their member profile.  Under the 'My Profile' page, click on the Email subscription link.  Click Edit Profile.  At the bottom of the page, under Forum subscription section, choose Daily, Weekly or Immediately for notifications of updates.  Click Save before you exit.  To subscribe to the AMCA Question Forum, visit the AMCA Question Forum page and click on the Subscribe link.


Login & Password Questions


I can't login / I forgot my password?

  • Members can reset their passwords by clicking on the forgot password link and following the instructions on screen. 


My Member Profile

Can I update my contact information in the member directory?

  • Yes, current members can now login to their profiles and update their directory information.  Login, click the View Profile link at the top and click the Edit Profile. Make the changes & click Save.


AMCA Email Newsletters and Announcements

What email address will the AMCA Newsletters and other communications such as invoices and event announcements come from?

  • AMCA will now be using the email, admin@albertamunicipalclerks.comfor all email communications.  Please ensure to add this email to your safe senders list so you don't miss any communications.  


Membership Renewals & Payments

Can I pay invoices online with a credit card?
  • Yes, all membership invoices and conference/event invoices can now be paid online via PayPal. There will be a "Pay online" link on all the invoices emailed to you.  You can click the link in the email invoice to pay or login to your profile on the website and go to the Invoices and payments link under your profile to view all invoice history and pay o/s invoices.
I'm a current member. How do I renew my membership?
  • Membership renewal invoices will be automatically emailed out to you in January.  Once you receive the emailed invoice, you can pay by credit card online via PayPal or send a cheque for your membership.  For more information, visit our Membership Renewal page.

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